1 min readUpdated
- New website4881
- Pricing3969
- Timeline3162
- Branding1777
- Priya ShahWebsite with online orders82
- Tom BeckerRebrand across 12 shops91
- Ana RuizUnhappy with a late deliveryReply in person
For forms with AI replies, the AI also reads each response for its sentiment, what the person wants, the topics it touches, a lead score out of 100 by your goal, and how urgent it is.
Where to see it
A form's Analytics tab gains an AI insights section: how people feel, what comes up and how promising each topic is, the most promising responses, the ones worth a personal reply, and how the replies landed.
The AI's report
Select Write a report and the AI reads across your latest responses and says what stands out: themes, opportunities, things worth watching and what to do next.
In exports
Exports gain Sentiment, Lead score, Urgency, AI summary and AI reply columns.
Across your forms
On Analytics for all your forms, Ask across your forms takes one question, like “what do people complain about most?”, and answers it from the AI’s notes on every response to the forms you pick, with where they differ. It uses one insights report, and reads the notes, never the answers or contact details.