I paid but my plan has not changed

Polar tells Formkit the moment a payment goes through, so a new plan usually shows within seconds of returning from checkout.

#Check with Polar

Open Settings → Plan and select Check with Polar. Formkit asks Polar directly and applies whatever it finds.

#Is it the right company?

Plans belong to companies. If you paid while another company was open, the plan is on that one. Check with Polar says so when it finds a plan on another company; switch company with the menu beside the logo to see it.

#Still on the old plan

If you were charged and nothing shows, contact us with the email you paid with. We will match the payment and put it right.